Responsible Gaming – General FAQs

At VawzenGaming, we believe gaming should always be safe, fun, and within your control.
Our Responsible Gaming tools and resources are designed to help you set limits, take breaks when needed, and access support whenever you need it.

What Is Responsible Gaming?

Responsible Gaming means playing for entertainment while using tools to manage your time and spending.
We provide safe ways to pause, reflect, and protect yourself when needed.

Guide: What Is Responsible Gaming?
Learn more: Our Commitment to Player Wellbeing

Can I Set Deposit Limits on My Account?

Yes. You can set daily, weekly, or monthly deposit limits directly from your profile.
Once set, limits apply immediately and help you control how much you can deposit over time.

Guide: Where to Find and Set Deposit Limits

What Is a Cooldown?

A Cooldown is a temporary break from the casino. During this time, you cannot log in, deposit, or play.

• Short breaks: 24 hours to 6 months

• Longer breaks (6+ months) can be requested manually through support

Guide: What Is a Cooldown?
Extended Time-Outs: How to Request a Long-Term Break

How Do I Self-Exclude or Permanently Close My Account?

If you need a longer or more permanent break:

• Self-Exclusion blocks access for a chosen period

• Permanent Closure completely closes your account with no option to return

Steps: How to Self-Exclude from the Casino
Guide: How to Permanently Close Your Account

What Happens to My Balance if I Self-Exclude?

Your account balance remains secure, and you can still withdraw available funds even while excluded.

Guide: What Happens to My Balance During Self-Exclusion?

How Do I Know If I (or Someone I Know) Has a Gambling Problem?

Common warning signs include:

• Chasing losses

• Hiding gambling activity

• Gambling with money you can’t afford to lose

• Feeling anxious or irritable when not gambling

Guide: Signs of Problem Gambling
Helping Others: Supporting a Friend or Family Member at Risk
Self-Check: Take a Gambling Habits Quiz

Are There Tools to Block Gambling Websites or Apps?

Yes. There are apps and browser tools that block access to gambling sites and apps across your devices.

Guide: Tools to Block Gambling Websites & Apps
External Help: Support Services for Problem Gambling

How Does VawzenGaming Support Responsible Gaming?

VawzenGaming complies with strict licensing regulations to:

• Protect vulnerable players

• Provide fair access to Responsible Gaming tools

• Keep your data secure

• Take action when red flags are identified

Guide: Responsible Gaming and Licensing Explained
Privacy Info: What Happens to My Data During a Cooldown or Self-Exclusion

Need Help or Someone to Talk To?

You’re never alone. The VawzenGaming Support Team is trained to assist with care and discretion.

Chat or support@vawzengaming.com